Columbus Compensation Association

February Morning Meeting

Dan Lezotte, Ph.D., Workforce Strategy & Analytics at Mercer 

Topic: Front Line Workers - Attracting, Retaining and the Increase of Wages

Where:  Virtual via Zoom

Time: 
8:45 AM - Virtual Lobby Opens

9:00 AM - Announcements and Speaker/Presentation

Cost: Event is free to members; non-member cost is $20

Presentation overview

Over the past year, businesses in the US have entered a period of supercharged growth. This has resulted in the need for many employers to staff up, while facing a labor market with historically low unemployment rates that have created significant challenges in attracting and retaining front-line, hourly employees.  While these supply and demand challenges existed prior to the advent of COVID, we did not see significant increases in wages being paid.  However, over the past 18 months in particular, we have seen rapid increases in wages for front-line positions, many rising on a monthly basis.  In this session, we will review these unique labor market supply and cost trends, with examples from common front-line positions.  In addition, we will review the results of Mercer’s “Inside Employees’ Minds” survey research, that addresses issues around attracting and retaining front-line employees, and potential actions organizations can take to address the unique needs of this workforce segment.

DAN LEZOTTE, PH.D. - WORKFORCE STRATEGY & ANALYTICS

Dan has more than 30 years of experience in the fields of Talent Management and Industrial-Organizational (I-O) Psychology, having held positions in consulting, industry, and academia. As the practice lead for Mercer’s Workforce Strategy & Analytics practice, he leads strategy and analytics projects related to talent acquisition and selection, pay equity analysis, diversity analytics, strategic workforce planning, and business impact modeling of HR practices. Dan also services as a consulting expert in matters involving EEOC and OFCCP compliance, with respect to adverse impact in talent acquisition/management processes and practices.

Dan’s consulting engagements have cut across multiple industries including government and public institutions, financial services, technology, transportation, healthcare, higher education, pharmaceuticals, manufacturing, and retail.  His prior experience includes an executive management position with a national ligation support and talent management consulting firm and a tenure-track faculty position in the psychology department at the Illinois Institute of Technology.

Dan received his doctorate in I-O psychology from the Illinois Institute of Technology. His professional credits include publishing and presenting papers and workshops in the areas of compensation/reward systems including pay equity, assessment and selection processes, legal defensibility of HR programs (selection, promotion, pay), and HR analytic methodologies.